Is your current eCommerce platform fit for purpose? Is it primed to help your business face changing customer expectations of the online shopping experience? A study by Gartner1 found that the future of digital commerce will focus on the customer experience (e.g. conversational commerce and immersive commerce) and emerging technology (e.g. artificial intelligence (AI) and...

Business is booming online. Actually, ‘booming’ doesn’t quite do it justice. To borrow a phrase from DJ Jazzy Jeff & The Fresh Prince, business is ‘boom, boom, shake the room’-ing online. Don’t just take our word for it though, let’s examine the evidence.  Exhibit A: eCommerce penetration accelerated by a decade...